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View Full Version : Getting heated...a DIY story (long)


PackerDad
01-23-2008, 02:04 PM
Yesterday my wife and kid get all bundled up and head out the door so that she can drop her off at school and head for her school. I sat myself down and started packing my textbooks into my laptop case, figuring I could get an easy 6-8 hours worth of studying in and get a jump on the new semester.

As I am packing up, I hear a little hum coming from our furnace. This is the same, undersized, POS furnace that has been sucking gas all winter like a thirsty camel after a 2 week hike across the Sahara.

The hum turns into a quiet squeal, which gets louder and louder until it screams and stops. I pull the cover off the furnace, and see that the blower fan has stopped. Grabbing a bamboo skewer, I give the blades a little nudge, and it make half a rotation and stops again...awesome...it's 8:00am and still below zero.

So, I find the furnace manual and try to find something about whether this blower motor can be lubed...nope, it's one of those "lube-free" motors. Well, at this point it is also "motion-free", so I figure what the hell. I unscrew the cowling and unplug the wire harness (thank god it has one) and tip it on it's side so that the shaft is pointing up. I spray a little lube along it so it seeps down, and after a couple shots, it spins without noise.

Can that really be all there is to it? HAHA, yeah right. After putting it back in and turning the heat back on, it works awesome for one heat cycle. Then, the smell of hot oil fills the house, and it siezes up again.

So, by now it is 9:00. Time to call in the professionals. I call our gas place because they also do furnace repairs, and they have been pretty reliable in the past...the service guys are out. I then call the "big" HVAC place in town, they must have some way to fix it since they are the biggest ad in the yellow pages, right? After 2 minutes on the phone with me, the guys says that he has to order the blower motor, which takes 7-10 days. Uhh, sorry buddy, it is too damn cold and I cannot heat my house with spaceheaters. There has to be another option. "Well you can't just put any motor in there.", he says. "It has to be the same part or it won't work." "Bullshit", I say, "It is just a 1/3 HP motor made by GE. All I should have to do is find something comparable and wire it in". "Nope", he says.

After I again insist that there is another option, he refers me to some parts distributor who won't even talk to me about it because I am not a business. However, after 5 minutes, I do get the name of another distributor after attempting to strangle the guy through the phone. The next guy is really nice, but he is at a loss because he also needs a week to get the motor. He is also quite confused as to how I got his number, because he also does not deal with the public directly.

Finally, he suggests calling Grainger. "They have a million different motors, there has to be something they can do." I have seen a Grainger catalog in the past, but never really knew what they were. So I give them a call. After talking with some bonehead for 25 minutes, he has a list of replacement motors narrowed down to 148 possibilities. #-o But he can't narrow it down any further without the right numbers. (I already read him every number on the damn thing)

So I ask the logical question...can't I just bring it in to you and we can match it up. He asks "Is there a Grainger near you?" And I am like..."Uh, yeah, that's kinda how I called you...I used the phone book." He replies, "Oh, well I am actually in BFE, this is a call center, but I can look up their inventory on the computer." :shock:

So, after 3-1/2 hours on the phone with various numb-nuts and dip-shits, I pack up my motor and head into Grainger. The temperature in the house has now dropped 8 degrees, and I figure I will either be coming back with a motor or a asston of spaceheaters to keep my pipes from freezing.

I walk in the door and there are 3 guys working there...well, more like 2 guys and a kid...and of course the kid is the one to help me. I lay it on the counter, and he says it is the 3rd one he has seen in 2 days..."Awesome", I say. "That means you know exactly what I need." "Well yeah, and no...that probably means we are out", he says. Crap.

20 minutes later, I am walking out the door with a new motor, capacitor and mounting bracket. I waste a couple of hours at Menard's and grab groceries before I pick up the kid. (no point in running back in again, the house is already cold)

When I get home, I cut the harness off the old motor and splice the new one into it. I put everything back together, cross my fingers, and vrroooom!

7 phone calls, 3-1/2 hours and 1 bad age stereotype by me later, and the furnace is up and running.

To every parts distributor who told me that I "needed" the factory part...screw you.

To all the repair places that told me I couldn't put in another motor...screw you too.

To the "kid" at Grainger who I (privately) sterotyped as probably being less knowledgeable because he was a good 15 years younger than the other guys...I owe you one.

Here's to you Grainger guy! chugchug:

Pepper
01-23-2008, 02:23 PM
Congratulations and great post. I was afraid Grainger would kick you out. They only sell to companies also. (They will sell to you if you work for the company though.) I hate it when service people can't seem to understand the problem.

jim
01-23-2008, 02:27 PM
Much of what you went through was probably due to liability issues. If one of the repair shops had told you that it was possible to wire in a non factory motor and something happened, like your house burns down, that shop could be liable for damages since you received "professional" advice.

In this sue happy society of ours workers are advised to go "by the book" at all times for fear of losing everything they have and then some.

jeffus
01-23-2008, 02:28 PM
They only sell to companies also.

They'll sell to anybody!

Mark B.
01-23-2008, 02:40 PM
Great post and a better ending to the story.

PackerDad
01-23-2008, 02:41 PM
They'll sell to anybody!

True, but you have to give a company name because they are only "supposed" to sell to other businesses. They are way liberal about it though, he asked me if we could use my wife's school district since I didn't "work for anyone". (He thought SAHD was awesome, but needed something to put in the computer)

PackerDad
01-23-2008, 02:46 PM
If one of the repair shops had told you that it was possible to wire in a non factory motor and something happened, like your house burns down, that shop could be liable for damages since you received "professional" advice.

The kicker, though, is that my original question (not mentioned in the post to edit it down a bit) to the big repair place was "what can you do for me?" I was totally willing to pay them to come do it at first because no heat was not an option. They were not willing to even try to find another motor that would work, even though they are certified electricians and quite capable of doing the work. And they were not even busy at the time either. I had a choice of service guys to talk to.

After I decided I needed to do it myself, I did expect to have to pull teeth on the "advice" end. Even the Grainger guy sidestepped a couple questions in a way where I got the answer without him actually telling me it and being liable.

woodchuck
01-23-2008, 04:35 PM
Good ending, lucky none of your pipes burst.